Game Diagnostic Error

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Game Diagnostic Error
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[Orcrist]_Exodus_

Posted 23 November 2017 - 4:41 pm

Hi,

Just got a new Laptop and went to install voobly after installing AOE2:HD.

When I went to launch Voobly I got the following error: [You must login to view link]

After some searching I found the following page: https://support.voobly.com/display/vkb/KB1054+Clean+installation+of+Aoe2HD+with+compatibility+patch

and followed the instructions on that page.

What happened was that after relaunching Voobly on Step 12, the Compatibility Patch didn't start downloading so I had to do that manually.

Then when it came to step 18, the same error I had at the start popped up, not like the one shown.

Can anyone help me with this, thanks.

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Jineapple

Posted 23 November 2017 - 5:04 pm

Make sure that when you install the compatibility patch, the install path is the exact same one as shown in the clean installation guide. (No added "/new folder" or anything like that.)

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[Orcrist]_Exodus_

Posted 23 November 2017 - 5:25 pm

Thats exactly what I did. Didn't work

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Jineapple

Posted 24 November 2017 - 11:15 am

Can you look into your Age2HD folder and check if it contains an age2_x1 folder? Best make a screenshot of the Age2HD folder and link it here.

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[Orcrist]_Exodus_

Edited 24 November 2017 - 3:05 pm by [Orcrist]_Exodus_

[You must login to view link]

Edit：Ah! I see the problem. Just copied the stuff from the 'New Folder' into the main directory and it works fine now. Thank you!!

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[kLu]Troy

Posted 28 November 2017 - 7:45 am

Glad to hear it works now! If you have any questions or concerns please feel free to make a new thread or join the Voobly Help Room!

Closed.