Community Forums > Voobly Support and Game Complaints Support > Client and Website related Problems and Questions > Problem with installation
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this is the problem:
Voobly crashed, and the exe file got banished. Just like that.
Ok, so I try to install again and an error that says the voobly.exe file couldn't be modified (screenshot 1). Tried it as admin, same thing.
So I change the folder of the instalation and I complete it, voobly work, but an error happens when I try to launch game (screenshot 2).
The diagnose tool of Voobly says it's all ok with the game, but still not working.
24
Any idea?
Thanks a lot!
Please follow the steps mentioned here to perform a clean installation of the game:
http://support.voobly.com/display/vkb/KB1019+Clean+installation+of+Age+of+Empires+II+with+the+latest+patches
Please follow the steps mentioned here to perform a clean installation of the Voobly client
http://support.voobly.com/display/vkb/KB1053+Clean+installation+of+Voobly+client